Franklin · Nashville · Middle Tennessee
Telehealth Psychiatry Across Tennessee
Secure video care, from Memphis to Mountain City.
Distance should not decide who gets good psychiatric care. InSight provides secure, HIPAA-compliant video visits for medication management, follow-ups, and counseling to patients anywhere in Tennessee, anchored by our physician-led clinic in Franklin.
Board-Certified Physicians
Most Insurances Accepted
No Referral Needed
Same-Day Appointments
How It Works
How Telehealth Works at InSight
Telehealth at InSight is not a separate, lesser tier of care. It is the same providers, the same records, and the same plan, delivered through secure video when a visit does not require an exam room.
For ADHD, addiction care, and controlled substance prescribing, care usually starts in person. Everything else can be completely remote from the beginning. We like to meet people in person first when they can, but it is not a deal-breaker. Prescriptions go to your local pharmacy, and scheduling flexes around your life instead of your commute.
- HIPAA-compliant video: Secure, private, and simple to join.
- Same providers as in-office care: One team, one chart, one plan.
- Prescriptions to your local pharmacy: Sent electronically after your visit.
- Available anywhere in Tennessee: Our providers serve the whole state by video.
Who We Help
Who Telehealth Serves Best
Video care removes the barriers that keep good treatment out of reach. These are the patients it serves best.
Rural Tennessee
Specialist psychiatric care without the three-hour round trip. Your town does not limit your treatment anymore.
Packed Schedules
A follow-up that fits inside a lunch break beats one that costs half a day.
Parents and Caregivers
Care without arranging childcare or coverage. The visit comes to your living room.
College Students
Steady care that follows you to campus and back, without treatment gaps at every break.
Established Patients Traveling
Work trips and long stays away do not interrupt your care or your prescriptions.
When Leaving Home Is the Hard Part
For anxiety, depression, and mobility barriers, video lowers the wall between you and getting help.
Wondering whether your situation fits telehealth? Call (615) 326-9918 and we will map it out in two minutes.
Your Options
What You Can Do by Video
Most ongoing care translates to video cleanly. Here is what our telehealth patients use it for.
Psychiatric Medication Management
Follow-Ups and Adjustments
Ongoing management for anxiety, depression, ADHD, and more: dose adjustments, check-ins, and refills handled by video.
Follow-Ups · Statewide
Counseling by Video
Individual Sessions
Full counseling sessions by secure video, as a supplement to in-person work or as your primary format.
Therapy · From Home
MAT Follow-Ups
Recovery Check-Ins
Established MAT patients handle many follow-ups by video, which is exactly how patients from Nashville, Murfreesboro, and beyond make distance irrelevant.
Established Patients · Convenient
Kratom Program Follow-Ups
Statewide Reach
Our kratom program draws patients from across Tennessee, and telehealth is what makes that reach practical after the first visit.
Dedicated Program · Video Follow-Ups
ADHD Follow-Ups
Once Stable
After your ADHD plan is dialed in, many check-ins move to video, with controlled-substance rules explained clearly at your visit.
Established Plans · Clear Rules
Our Care Process
Your First Telehealth Visit, Step by Step
If you can answer a video call, you can do this. Here is the whole process.
1. Book Like Any Visit
Call or book online, and we confirm telehealth fits the appointment type. Initial evaluations for ADHD, addiction care, and controlled substance prescribing usually happen in person; everything else can start remote.
2. One Tap to Join
You get a secure link before your visit. It works on a phone, tablet, or computer, and our front desk walks you through it the first time.
3. Your Visit, Your Couch
The same unhurried care as the office, from wherever you are in Tennessee.
4. Prescriptions and Follow-Up
Prescriptions go electronically to your local pharmacy, and your next visit is scheduled before you hang up.
The InSight Difference
Why Choose InSight for Telehealth?
Because video care is only as good as the clinic behind the camera.
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Physician-Led Care
Board-certified physicians in addiction medicine and psychiatry lead your treatment, supported by an experienced team of nurse practitioners. -
Same-Day Starts
Opioid addiction is an emergency, and readiness has a short window. When you are ready, we move: same-day and next-day appointments for new patients. -
Psychiatry Under the Same Roof
Most clinics treat addiction or mental health. We treat both together, because for most patients they are inseparable. -
Judgment-Free, Every Visit
You will be treated like a patient with a medical condition, because that is what you are. No lectures, no shame, no exceptions. -
Most Insurance and TennCare Accepted
Aetna, BlueCross BlueShield, Cigna, Humana, United Healthcare, TennCare, and more. We verify your benefits before your first visit. -
Convenient to All of Middle Tennessee
Located in Cool Springs off I-65, minutes from Brentwood and an easy drive from Nashville, Spring Hill, Columbia, and Murfreesboro. Telehealth follow-ups available statewide.
Telehealth Visit Expectations
Getting the Most Out of a Video Visit
A few simple things keep your visit private, safe, and compliant with Tennessee telehealth rules.
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Log in five minutes early
Give yourself time to test the link, complete self check-in, and handle any copay before your provider joins. -
Finish your forms first
Questionnaires, consents, and registration paperwork come through the patient portal. Unfinished forms can delay or reschedule your visit. -
Never from behind the wheel
Visits cannot happen while you are driving. If you are on the road at appointment time, we will reschedule you. -
Find a private, quiet spot
You should be somewhere you can speak openly and be heard clearly. Please stay off the visit while shopping, working, or eating out. -
Camera on, connection steady
Bring a device with a working camera and microphone, and keep the camera on unless your provider says otherwise. Keep your phone close by in case we need to call you. -
Be in Tennessee at visit time
State licensure requires you to be physically located in Tennessee during your appointment. -
Come prepared and on time
Have your current medication list ready along with any symptoms, side effects, and questions. Late arrivals may mean a shorter visit or a reschedule.
Setting the Record Straight
Common Doubts About Telehealth
Skepticism about video care is reasonable. Here is what the experience actually looks like.
common myth
“Video appointments are lesser care.”
For follow-ups and medication management, outcomes match in-person care, and attendance is dramatically better because life stops canceling your appointments. For ADHD, addiction care, and controlled substance prescribing, the evaluation that starts your care usually happens in person.
common myth
“Prescriptions cannot be handled remotely.”
Most prescribing works smoothly by telehealth, sent electronically to your pharmacy. Controlled substances carry additional rules, which your provider explains clearly and honestly at your visit rather than leaving you to guess.
common myth
“The technology will defeat me.”
One link, one tap. If it still fights you, our front desk gets you connected the first time, and it gets easier from there.
Frequently Asked Questions
Your Questions, Answered
Have more questions? Call us at (615) 326-9918 to schedule a same-day appointment.
Which visits can happen by telehealth?
Most follow-ups: psychiatric medication management, counseling sessions, and MAT and kratom program check-ins. Initial evaluations for ADHD, addiction care, and controlled substance prescribing usually happen in person at our Franklin clinic; everything else can be remote from the beginning.
What technology do I need?
A phone, tablet, or computer with a camera, and a private-enough spot. That is the entire list.
Do prescriptions work the same as an office visit?
Yes, sent electronically to your local pharmacy. Rules for controlled substances are explained clearly at your visit.
Does insurance cover telehealth?
Most major plans and TennCare cover telehealth visits like office visits. We verify your coverage before you book.
Can I be a telehealth-only patient?
For ADHD, addiction care, and controlled substance prescribing, care usually starts in person. Everything else can be completely remote from the beginning. We like to meet people in person first when they can, but it is not a deal-breaker.
Is it private?
Yes. HIPAA-compliant video, no recordings, and the same confidentiality as any office visit.
Do you serve my part of Tennessee?
If you are in Tennessee, yes. Our providers serve the entire state by video, anchored by the Franklin clinic.
What about emergencies?
Telehealth is not for emergencies. In a crisis, call 911 or the 988 Suicide and Crisis Lifeline, then let us know so we can follow up with you.
Good Care, Wherever You Are in Tennessee
Secure telehealth psychiatry and counseling statewide. Anchored in Franklin, available everywhere in Tennessee.